This Privacy Policy ("Policy") applies to South County Lymphatics and Wellness, LLC (“Company,” "South County Lymphatics & Wellness," "we," "us," or "our") and www.southcountylymphatics.com and governs online data collection and usage. The Company website provides information regarding our healthcare and wellness services. By using the Company website and digital Services, you consent to the data practices described in this statement.

This Privacy Policy applies to information we collect: (a) through our Services; (b) in email, text, and other electronic messages between you and our Services; (c) through mobile and desktop applications you download from our Services or a third party; and (d) when you interact with our advertising or applications on third-party websites and services.

Important Note Regarding Clinical Health Information (HIPAA):

This Privacy Policy governs information collected through our website, general inquiries, and digital platform features. If you become a patient of South County Lymphatics & Wellness, LLC, the collection, use, and disclosure of your Protected Health Information (PHI) created or received during clinical treatment is separately governed by our HIPAA Notice of Privacy Practices, which is provided during your clinical intake.
 

Beyond this Privacy Policy, your use of our Services is also subject to our Terms and Conditions. Please read this policy carefully. If you do not agree with our policies, do not use our Services. This Policy may change from time to time; your continued use of the Services after modifications are made constitutes acceptance of those changes.
 

I. Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

• First and last name

• Email address

• Phone number

• Postal or billing address
   

We do not collect personal information about you unless you voluntarily provide it to us (e.g., registering for an account, submitting an inquiry, or purchasing services).

1. Information You Provide to Us: Includes registration profiles, form submissions, payment billing details (processed securely through third-party payment providers), customer support communications, and any images or audio/voice content you submit through our platform features.

2. Information Collected Automatically: As you navigate through our Services, we may automatically collect usage details, IP addresses, browser types, domain names, access times, and tracking data gathered through cookies and web beacons.

3. Information from Third Parties: We may receive information from business partners, web analytics providers, or publicly available sources.

II. Use of Your Personal Information
 

South County Lymphatics & Wellness, LLC uses collected information to:
 

• Present, maintain, improve, and personalize our website and Services.

• Process transactions, payments, and account notifications.

• Communicate with you regarding inquiries, marketing, customer support, and service updates.

• Detect, prevent, and address fraud, security incidents, or technical issues.

• Fulfill any other purpose for which you provided the information or gave explicit consent.
   

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
 

III. Sharing & Disclosure of Information
 

The Company does not sell, rent, or lease its customer lists to third parties. The Company does not sell biometric data.

We may disclose personal information to trusted third parties in the following circumstances:
 

• Vendors & Service Providers: Trusted partners who assist in operating our website, performing statistical analysis, managing email/postal deliveries, or providing customer support. All such third parties are prohibited from using your personal information except to provide these services, and are required to maintain strict confidentiality.

• Analytics Partners: Web analytics providers (such as Google Analytics) that help us analyze site traffic. You can learn about Google's practices at google.com/policies/privacy/partners and opt out using the Google Analytics opt-out browser add-on.

• Marketing & Integrations: Upon your direction or consent, to nonaffiliated partners for direct marketing or integrated third-party applications. You may opt out of nonaffiliated marketing disclosures at any time by contacting us.

• Legal Requirements & Safety: When required by law, court order, or governmental regulation, or in the good faith belief that disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
   

IV. Cookies & Tracking Technologies
 

Our website uses "cookies" to help personalize your online experience and save you time on subsequent visits. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses.
 

You have the ability to accept or decline cookies through your web browser settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Services.
 

V. External Links

This website contains links to other third-party websites. We are not responsible for the content or privacy practices of such other sites. We encourage users to read the privacy statements of any external site that collects personally identifiable information.
 

VI. Data Security & Safeguards
 

The Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use (including encryption protocols such as SSL for sensitive data transmission).

While we strive to protect your personal information, no internet transmission or wireless network can be guaranteed 100% secure. In the event of a security incident involving personal information, the Company will promptly investigate and provide notice to affected individuals and applicable legal or regulatory authorities in accordance with applicable state and federal laws (including Rhode Island law).
 

VII. Accessing, Correcting, and Deleting Your Information

You may review, update, or correct your personal information by logging into your account profile page or by contacting us at southcountylymphatics@gmail.com. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal obligation, or cause the information to be incorrect.
 

VIII. Right to Revoke Consent

You have the right to withdraw any consent you have provided for the processing of your personal data at any time. To exercise your right to revoke consent, you may contact us via:
 

• Website: www.southcountylymphatics.com

• Email: southcountylymphatics@gmail.com

• Phone: (401) 284-7922